FAQ for
Meals Delivery

Find out more by browsing through our most commonly asked questions.

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GENERAL

We offer weekly meal delivery services that you can skip at any time! We just want to make your life easier. How? By doing the grocery shopping, cooking and cleaning for you! First, you take a look at our dishes, and choose from a chef-curated menu that fits any diet. Then, our chefs will carefully cook your meals with the freshest ingredients. Finally, we’ll deliver your gourmet box in the cutest eco-packaging, that’s also insulated, to keep your food fresh until the end. Once your box gets home, you know the drill! Simply pop your preferred meal in the microwave or oven and bon appétit!

We cook with the highest quality ingredients, and create recipes accessible to everyone—we offer gluten-free, keto, halal, vegan, vegetarian, and pescatarian options. Additionally, all our meals are Kosher (certified by OK Kosher) and diary-free. We love you and want you to feel included! If you have any questions, just shoot us a message and we’ll help you right away.

We love meals fresh and healthy! That’s why we don't use any chemical preservatives or artificial ingredients. We recommend you store the meals in the fridge for no more than 10 days.

Our emails tend to get stuck in the spam or promotions folder in your inbox. Have a look there, or try to search for Dailycious in your email browser. If you’re still having trouble, please reach out to our customer service via chat.

Everything! We literally created Dailycious to make your life easier, by taking off the hassle of grocery shopping, cooking and cleaning while eating like a chef. How? We offer gourmet, and ready-to-eat meals, that are fresh, healthy, and (of course) delicious! So you’ll be getting amazing meals without lifting a finger.

Usually, each meal is an individual portion. You can choose to eat your meals for lunch/dinner or both. Adjust the plan based on how many meals per day you wish to have. You’re the boss!

They surely do! Our meals are made fresh, and we don't use any chemical preservatives or artificial ingredients, so we recommend you store the meals in the fridge for no more than 10 days.
We use MAP (Modified Atmosphere Packaging) an innovative way of packaging, allowing us to extend the shelf life of our fresh meals. The technology allows us to lower the amount of oxygen found in the container, which in turn helps to slow down the natural breakdown of foods. Similar to the packaged fresh foods you buy at the grocery store, this process allows food to last longer without the use of preservatives– you only get the best!

We always recommend you enjoy your meals fresh, but you can place them in the fridge for up to 10 days after receipt and keep them frozen for up to 3 months.

We do the grocery shopping, cooking and cleaning! All you have to do is heat your meal in the microwave. How? On the back of each meal, you’ll find an easy step-by-step description for reheating the meal. Typically, the heating time is 3 minutes in the microwave or 20 minutes at 250°F in the oven. As delicious as it is easy.

Very easy! Simply click on the desired meal on our website to know everything about it. Additionally, the nutritional facts can be found on the back label of your meal!

Loving the Earth is cool, and so is our packaging. Why? Most of it is recyclable or compostable, and we’re working every day on making it 100% sustainable. Let’s break it down:
• Our liners are lit, since they decompose under running water, reducing pollution to 0!
• The trays are recycled, and so are our gourmet boxes.
• Let’s talk about the gel pack— it easily recycles as plant food! Simply pour the gel directly into the soil and let the magic happen.
Moreover our trays are both microwave and oven safe, and BPA free.

Currently, we provide meals suited for both lunch and dinner, no breakfast! But hey, we’re not here to tell you what to eat!

We sure do! Every month, we’ll surprise you with 2 new meals, but we’ll also say goodbye to a couple recipes. To make sure we keep your favorite dishes on the menu, don’t forget to rate your meals and give us some feedback!

Of course. Not only do we offer vegetarian and vegan options, but also pescatarian, gluten-free and keto! Additionally, all our meals are Kosher (certified by OK Kosher), Halal and dairy-free. We love you and want you to feel included! If you have any questions, just shoot us a message and we’ll help you right away.

No, our full menu is dairy free!

While we strive to deliver only the yummiest gourmet meals, things happen.
If for any reason you’re not happy with one of our dishes, don’t hesitate to reach out to our customer experience team via our email: hello@dailycious.com. They’ll hear you out, and make it right!

Our products come from different farmers in the USA!

Shipping & Delivery

Dailycious delivers to California, Arizona, Nevada, Utah, Oregon, Washington, Idaho and New Mexico, stay tuned, we’re coming to you very soon!

Loving the Earth is cool, and so is our packaging. Why? Most of it is recyclable or compostable, and we’re working every day on making it 100% sustainable. Let’s break it down: Our liners are lit, since they decompose under running water, reducing pollution to 0! The trays are recycled, and so are our gourmet boxes. Let’s talk about the gel pack— it easily recycles as plant food! Simply pour the gel directly into the soil and let the magic happen.

Once you click “ submit”, your card will be charged the full amount of the order, and the order will be automatically placed. You can always keep an eye on it by clicking on “order” and seeing your meal selection, the delivery address, and the delivery date. Once your order ships, we’ll send you your tracking details directly to your email. Your meals are prepared fresh and packaged in chilled containers for the journey. This will ensure your meal remains cool for up to 2 days while shipping, and another 12 hours at your doorstep. If you’re not at home when your meals are delivered, don’t worry, the carrier will leave your box right at your doorstep or in the mail box/lobby if you live in an apartment complex.

Depending where you are located, the delivery time will vary. However, it will be shipped in a cute sustainable package that keeps it as fresh as possible. You choose your preferred delivery date, and we will ship your order 1-2 days before.

Absolutely! All your meals will be delivered together on your preferred delivery date.

Your meals will be delivered to your doorstep by our trusted partners UPS and GLS.

Kosher Certificate

“Kosher” is a term used to describe food that complies with the strict dietary standards of traditional Jewish law. It dates back to the time of Moses, over 3300 years ago. The law of kosher is intricate and extensive, detailing which foods a Jewish person is permitted to eat, and the ways in which it needs to be prepared. Although the essential laws have not changed, the issues presented by the current food processing technology, require restaurants to have an expertise in both kosher law and modern food technology.

Being kosher certified means you can rest assured that the meals we deliver to you, pass all the requirements and restrictions of kosher law. The certification is a process by which the kosher status of a product or an establishment is warranted and guaranteed.

It gives you a peace of mind. The kosher certificate confirms that a product is properly vetted and monitored, as well as alerts you about specific restrictions the product might have.
Products are endorsed as kosher only when bearing the OK symbol on the label.

Good To Know

Not yet! But hey, stay tuned, our gift cards are coming real soon.

Easy! When you’re placing your order, simply add the code on the check out page.
Enter the promo code and click on the “Apply” button for the discount to be applied towards your order.

The sales tax may be applied to your order depending on your location. The exact amount will vary by city and by state, and will be calculated at checkout.

Technical Support

Absolutely! We offer a wide variety of meals and would love for you to try them all. Level up your week with a new gourmet dinner every day!

Of course, you can skip as many weeks as you’d like! But hey, you already got a lot on your plate– let us do the cooking!

Our customer experience team is happy to help you with any questions you may have. You can reach us anytime from 9am - 5pm PT via our email address: hello@dailycious.com.

If your password isn't working, just click on "Forgot password" and we'll send you an email to help you reset it. If you forgot the email address on file, chat with our customer experience team who will gladly help you track down your login details.

If you haven't received the email yet, we suggest you double check the spam and promotions folder in your inbox. Our emails might be stuck in there! You can also search for Dailycious in your email browser. If you’re still having trouble, please reach out to our customer service via chat.

Our emails tend to get stuck in the spam or promotions folder in your inbox. Have a look there, or try to search for Dailycious in your email browser. If you’re still having trouble, please reach out to our customer service via chat.